Carriage Collision, Inc. - "Orange County's Classiest Body Shop"
My car is damaged and I need to get it repaired, but I don't know what to do or where to go?

  1. YOU, as the vehicle owner, have the right to choose the collision center that repairs your vehicle. NOT the person who hit you. NOT the Insurance Company paying for the repairs.
  2. In California, you are NOT required to obtain multiple estimates. Make sure to choose a collision shop that has been in business for many years. It's helpful to ask a friend or co-worker for a referral.
  3. At Carriage Collision, you do not need an appointment and the estimate is free. You will be greeted by our friendly receptionist and a comfortable, clean customer waiting area is provided.
  4. Make sure that you understand the estimate before you leave the shop. We will provide a typed estimate, explain the repairs needed and let you know how long the repair will take. 
How do I get my repairs paid for?
  1. Upon request, we will call the person who collided with you, explain the damage found, and make payment arrangements.
  2. If the person who damaged your car chooses to place a claim with an Insurance Company, we will assist you with that procedure.
  3. Remember, Insurance Company's may NOT charge you anything extra for choosing a particular repair facility. They must pay for the repairs in full. And, Carriage Collision gives you a Lifetime Warranty on the repairs; NOT the Insurance Company.